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Articles / stablecoin-infra / Netomi CEO says $5 trillion AI customer experience market could boost stablecoin demand

Netomi CEO says $5 trillion AI customer experience market could boost stablecoin demand

Jun 11, 2026 · Source: coindesk.com · Topic:  stablecoin-infra · fintech
AI Customer Experience Market Growth
$5 trillion
Projected size of the AI customer experience market by 2030, up from $500 billion.
Series C Funding
$110 million
Amount raised by Netomi in its Series C funding round.
Total Funding
$168 million
Total funding Netomi has raised to date.

§ 01 Executive Snapshot

  • What: Netomi's CEO predicts a significant boost in stablecoin demand due to the expanding AI customer experience market.
  • Who: Puneet Mehta, CEO of Netomi, and various institutional investors including Accenture Ventures and Adobe Ventures.
  • Why it matters: The convergence of AI and stablecoins could redefine payment infrastructures, emphasizing the need for 24/7 blockchain-based solutions in financial transactions.

§ 02 Key Developments

  • Puneet Mehta forecasts the AI customer experience market will grow from $500 billion to $5 trillion by 2030.
  • Netomi raised $110 million in a Series C funding round, bringing its total funding to $168 million.
  • Mehta claims that AI agents will require blockchain payment systems for real-time transactions, moving away from traditional banking systems.
  • Stablecoins are projected to become a foundational layer of global finance, with transaction volumes expected to reach $719 trillion by 2035.
  • Netomi is nearing unicorn status but has not disclosed its current valuation.

§ 03 Strategic Context

  • The AI customer experience market is evolving rapidly, with enterprises increasingly adopting AI for various functions, creating a significant opportunity for stablecoin usage.
  • The integration of AI and blockchain technologies signifies a shift towards more autonomous and efficient financial systems, which could disrupt traditional payment infrastructures.

§ 04 Strategic Implications

  • Immediate demand for stablecoins and blockchain payment solutions may surge as the AI customer experience market expands.
  • Long-term operational efficiencies could be realized as businesses adopt AI-driven systems that require seamless and instant payment capabilities.

§ 05 Risks & Constraints

  • Many enterprise software companies still depend on traditional payment systems, which may slow the transition to blockchain-based solutions.
  • Uncertainty remains regarding the speed at which blockchain settlement systems will be adopted across industries.

§ 06 Watchlist / Forward Signals

  • The expected growth of the AI customer experience market to $5 trillion by 2030 will be a key indicator of stablecoin demand.
  • Monitoring Netomi's progress toward unicorn status and future funding rounds will signal market confidence in AI and blockchain integration.
§ 07

Frequently Asked Questions

What does Puneet Mehta predict about the AI customer experience market?

Puneet Mehta predicts that the AI customer experience market will grow from $500 billion to $5 trillion by 2030.

Why is stablecoin demand expected to increase?

Stablecoin demand is expected to increase due to the convergence of AI and blockchain technologies, which will redefine payment infrastructures.

How will AI agents impact payment systems?

AI agents will require blockchain payment systems for real-time transactions, moving away from traditional banking systems.

When is stablecoin transaction volume projected to reach $719 trillion?

Stablecoin transaction volumes are projected to reach $719 trillion by 2035.

§ 08

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